Frequently Asked Questions

Live Event Information

WHERE WILL THE LIVE Event BE HOSTED?

Hope Fellowship Frisco East
9950 Rolater Rd, Frisco, TX 75035

What time will the event take place?

The live event will begin at 7 p.m. and end at 10 p.m.. Doors will open at 6 p.m. for check-in.

Will CHILDCARE or Dinner be AVAILABLE AT THE LIVE EVENT?

Childcare and dinner will not be available at the live event. There will be a room for nursing mothers to care for their babies and we will have snacks and refreshments for attendees. We hope that this will be a fun and inspiring date night for you and your spouse where you will be encouraged in your marriage.

WHAT WILL THE TEACHING BE ABOUT?

Francis and Lisa Chan and Les and Leslie Parrott will teach on what it means for Christians to honor God in marriage and grow in their faith together as husband and wife. We also plan to make this a fun event with comedy from Michael Jr. included in the schedule.

Host Site Registration

DO ALL OF MY ATTENDEES NEED TO REGISTER ON WWW.MARRIAGENIGHT.ORG?

Yes. In order to give your church a proper headcount for the event, every attendee must register online. Before the event we will send tickets, digital programs, and event details to each person who registers. After the event every attendee will gain access to the videos and talks from the conference.

CAN WE MAKE THIS A FREE EVENT FOR EVERYONE IN OUR CHURCH?

No. Over the past ten years of hosting conferences, we’ve learned that people are more likely to attend if they invest financially in the event. Our hope is to provide a great experience for your church and an event attendees value. To remain consistent, every host site must have their attendees register online and pay the $15 per person ($30 per couple) registration fee.

WHAT DOES IT COST?

There is not a fee for churches that subscribe to RightNow Media to host the event. Attendee registration is $15 per person ($30 per couple). Fifty percent of the registration fees will go to RightNow Media to cover program and event costs, while the other fifty percent will go directly to the host site. We set the cost at an affordable price so as many people as possible could come. If you’re interested in giving back to your attendees, consider providing supplemental materials or snacks and refreshments as part of the event.

WHEN WILL REGISTRATION FOR ATTENDEES BEGIN?

Attendee registration will begin in March.

WILL YOU SHARE THE ATTENDEE’S PERSONAL INFORMATION WITH OTHER MINISTRIES?

No. We will only use the personal information of attendees for the purpose of the 2019 Marriage Night event. Prior to the event we will email each attendee a ticket and a digital program with the schedule and other helpful information. We will also follow up with attendees after the event to make sure they receive copies of the talks delivered through the simulcast. In addition, each attendee’s host church will have limited access to their information to communicate details about the event.

HOW WILL CHURCHES GET REIMBURSED FOR ATTENDEE REGISTRATION?

Within thirty days following the event, we will mail a check to each host site with its proceeds for the event. Please ensure that in your host site application you provide a valid mailing address in order to expedite the reimbursement process.

HOW WILL CHURCHES KNOW THE NUMBER OF REGISTERED ATTENDEES FOR THEIR SITE?

In the days leading up to the event, each host site will have access to a portal that has a list of their attendees, names, and emails for the purpose of communicating with them before the event.

HOW WILL INTERNATIONAL ATTENDEES BE CHARGED?

All attendees—domestic or international— will be charged the same rate which is $15 USD per person or $30 USD per couple. Credit card companies will account for the exchange rate, which will be reflected on the individual’s billing statement, like other international transactions.

General Hosting Information

HOW MANY PEOPLE SHOULD I EXPECT TO ATTEND?

We are designing this experience for churches of all sizes. We believe “success” to be less about attendee count and more about how God uses the event to strengthen marriages and prepare people for marriage. Marriage Night is an opportunity for couples to dedicate time to focus on what God has planned for their marriage. The value of such an opportunity can’t be overstated.

DO I NEED ANY SPECIAL EQUIPMENT?

No. You will need an internet connection of 5–10 Mbps and a screen to display the video. Our team will work with you to answer technical questions and address any issues.

DO I HAVE TO BE A PASTOR TO SIGN UP MY CHURCH?

We are looking for people to champion the event at their church. A pastor or staff member at the church will need to approve participation in the event, use of the church building, and any other logistics, but anyone can sign up the church and lead the event.

CAN OUR CHURCH HOST DINNER?

Yes. Interested host sites can plan on using some of the proceeds for registration to provide dinner before the event. We suggest keeping it simple with food that’s easy to order and distribute (such as boxed meals or pizza). In the days prior to the event, you can check final registration updates on your portal and plan food accordingly.

CAN I DO SOME PROGRAMMING DURING DINNER?

Yes. Churches may use this time to bring in local speakers, have the pastor share about the topic of marriage, hold a panel discussion, or have breakout groups at tables to discuss the event material.

WILL THERE BE TRAINING ON HOSTING THE EVENT?

Yes. Each church will be assigned aSimulcast Specialist who will periodically reach out to registered host churches with event updates as the event gets closer. Host sites should assign someone to keep up with the Simulcast Specialist. The Specialist will also have direct contact information if any questions or emergencies arise. We will provide guidance in the following areas:
• Event details: We’ll tell you everything you need to know aboutMarriage Night 2019.
• Technical details: We’ll walk through how to stream the content and test equipment before the event.
• Localizing the event: We’ll help you make this event a successful, local gathering for your community.
• Host etiquette and tips: We’ll consult on how to set up the event room, handle promotion, care for attendees, etc.

WILL ATTENDEES HAVE MATERIALS TO FOLLOW ALONG AT THE RETREAT? WHEN WILL WE KNOW TOPICS FOR THE Evening?

Yes. Prior to the event we will email a digital event guide to attendees that will help maximize their experience. These materials will only be sent to host churches and confirmed registrants, so encourage all potential attendees to sign up as soon as possible. 

WHY DID YOU CHOOSE FRIDAY FOR THE LIVE EVENT INSTEAD OF SATURDAY?

Our experience indicates that Friday is the best day for this type of events in terms of attendee availability. We understand that no day works for everyone but work to schedule this type of event on dates that maximize participation.

WILL YOU FEATURE THE VIDEOS FROM THE RETREAT ON RIGHTNOW MEDIA?

Yes. Marriage Night sessions will be made available on RightNow Media and RightNow Media @ Work in the weeks following the live event.

WILL YOU PROVIDE ANY PROMOTIONAL RESOURCES FOR THE EVENT?

Yes. You can download them here.

Host Site Tech Support

Will we have a trial run before the event to ensure the simulcast runs smoothly?

Yes. We will provide a few different opportunities for you to test the live stream. This information will be discussed in detail with your Simulcast Specialist. You can easily determine whether you meet the 5–10Mbps standard by testing your internet speed at the following link: www.speedtest.net.

WHAT IF OUR CITY HAS A WEATHER EMERGENCY AND PEOPLE CANNOT MAKE IT TO THE CHURCH?

In the event of a weather emergency, we will email a secure link to registered attendees that will allow them to view the simulcast from their home or mobile devices.

If any buffer time happens during the simulcast, will the simulcast pick up where it left off or skip ahead to the live stream?

Performing the suggested tech tests will go a long way towards preventing any buffering issues. If the stream does experience buffering or needs to be reloaded, it will automatically resume to the “live” timing of the event. However, the software we use functions like a DVR and can be paused, replayed, rewound, and fast-forwarded. This will prevent you from missing any of the content during the event.

How much bandwidth will it take to stream the conference?

Most high-speed internet connections will be able to support the simulcast. You don’t need to have state-of-the-art facilities. If you can stream videos from a service like RightNow Media or Netflix without interruption, there’s a good chance the simulcast will also work. But we still suggest verifying your internet service capabilities and any data caps that might be in place at your church. The recommended download speed is 5–10 Mpbs for the highest video quality. You should also take into account that your internet bandwidth is probably shared throughout your facility. Allowing attendees to use your Wi-Fi or streaming other videos throughout the building can slow down your internet speed. We recommend asking people to stay off Wi-Fi during the conference or making sure you have enough bandwidth for both the simulcast and people on the facility’s Wi-Fi.

Will we have an opportunity to speak directly with your tech team?

Yes. We will have a Simulcast Specialist assigned to your church and an event-day support team available to help walk you through any issues. Performing the suggested tech tests ahead of time will help reduce any technical headaches that could arise during the event. You can reach our Simulcast Specialists during normal business hours at 972-560-4000.